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With a mandate of achieving 5 strategic imperatives: Improve Customer Service, Accelerate Wireless, Leverage Wireline Momentum, Invest in Broadband Networks and Services, and Achieve a Competitive Cost Structure, Bell sees a 13.5% increase in revenues as they reported their second quarter results for 2011.

  • Bell Wireless operating revenues increased by 6.1% this quarter with service revenues increasing by 5.7% and product revenues increasing by 9.5%
  • Smartphones represented 56% of gross postpaid activations this quarter and now make up 38% of Bell’s postpaid customer base, contributing to strong wireless data revenue growth of 34%
  • Bell Wireline operating revenues decreased by 2.0% as TV and residential Internet revenue growth was offset by declines in local and access, long distance, wireline data and equipment revenues. Bell Wireline increased ARPU across its portfolio of TV, Internet and Home phone residential services, as growing traction of both Fibe TV – now available to more than 1.1 million households in Toronto and Montréal – and Fibe Internet drove increased triple-play household penetration
  • The Bell Media segment had revenues of $529 million this quarter, benefitting from robust advertising revenues in all media properties along with strong subscriber fee revenue from Specialty TV channels such as TSN and digital services

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About the author 

Dave Forde

Dave “The Connector” Forde is a 20-year veteran of the Canadian marketing, PR, and tech industries. He is the founder of The Connected One network, including industry news sites Canadian Ad Insider and PR In Canada, and serves as a strategic business advisor. Connect with him on LinkedIn and X.


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