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Angoss Software Corporation announced a new offering  called KnowledgeREADER, the software application is aiming to provide better integrated customer intelligence by combining visual text discovery and sentiment analysisAngoss with the power of predictive analytics.  As we mentioned last week, Big Data has become a crucial part of the marketers vocabulary and tools to help better understand customer behaviour are only growing in demand.

KnowledgeREADER supports a complete customer lifecycle analysis of your marketing, customer relationship management and customer intelligence data which can be used to design and deploy predictive strategies around customer segmentation, acquisition and retention, cross sell and upsell, next-best-offer and more.

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About the author 

Dave Forde

Dave “The Connector” Forde is a 20-year veteran of the Canadian marketing, PR, and tech industries. He is the founder of The Connected One network, including industry news sites Canadian Ad Insider and PR In Canada, and serves as a strategic business advisor. Connect with him on LinkedIn and X.


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