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James ConnellFrom stock boy to stock owner, James Connell has been a key figure in helping to create and grow Roots into an international retail brand. Recently Roots gave James his fourth promotion in his 20+ year career, he originally joined in 1997 as a Stock Person. James Connell has been promoted to Vice President of Ecommerce & Customer Experience.  In the role, he will be responsible for omnichannel and e-commerce programs, revenue growth, deployment, operations and strategies: omnichannel technology

Before the promotion, he was Vice President of E-commerce & Marketing where he was responsible for marketing programs and strategy: branding, customer acquisition, CRM, SEO, email, affiliate marketing, in-house creative agency services, corporate marketing partnerships, agency and public relations.
Other roles James has held include Senior Director of Ecommerce, Digital Marketing and New Media; Manager, New Media & Ecommerce.

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About the author 

Dave Forde

Dave “The Connector” Forde is a 20-year veteran of the Canadian marketing, PR, and tech industries. He is the founder of The Connected One network, including industry news sites Canadian Ad Insider and PR In Canada, and serves as a strategic business advisor. Connect with him on LinkedIn and X.


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